Help

Simple path to resolution

Customer support plays a vital role in the communication process within Twelve Horses. Our focus is to provide you with an easily accessible and simple path to product assistance and problem resolution. For general questions please visit the main Contact page here. For Technical Support please follow the information below or submit an online request here.

Support for MessageMaker™

message development, product platform and product availability

• North America at (888) 513-7962, or in Europe at +44 845 225 0379 

Twelve Horses Product Practices is your main support resource for the MessageMaker™ platform. Product Practices is committed to ensuring MessageMaker's™ availability and reliability 24X7. For general questions related to your use of MessageMaker Pro™ or Xpress™, or to report system availability or technical issues, please contact your account manager.

To submit an online request for MessageMaker support click here.